Baltimore City, MD Self Service

Welcome!

September 10, 2021 NOTICE

Customer Service Alert Regarding Issuance of New Account IDs

 

Beginning October 8, 2021, we will be issuing New Account ID numbers to all existing Parking Tax, Hotel Tax and/or Short-Term Residential Rental (STRR) Customers.  Refer to the link below to download a copy of the Notification Letter regarding these changes:

 

Notification Letter to Parking Tax, Hotel Tax and/or Short-Term Residential Rental (STRR) Customers Regarding Issuance of New Account Numbers: https://finance.baltimorecity.gov/files/notification-letter-parking-tax-hotel-tax-strr-customers-regarding-issuance-new-account-0

 

To ensure that we have the most accurate, up-to-date account information, we request that you complete the online informational survey no later than Thursday, September 30, 2021:

 

Online Parking Facility & Tax Account Survey:

 

https://forms.office.com/Pages/ResponsePage.aspx?id=JrEsMa7Gwk-ADTGOZ5zmx-BJBkmfjyxBvtr1zaK6QktUQ0lWSUtEODg5SUFTRTdHQjNVODFaME9BWS4u

 

Online Hotel Tax (and/or STRR) Account Survey:

 

https://forms.office.com/Pages/ResponsePage.aspx?id=JrEsMa7Gwk-ADTGOZ5zmx-BJBkmfjyxBvtr1zaK6QktUNTNOWks5MDhHVEpXTjBYUFVKN0c3WTAwUC4u

 

A downloadable paper version of each survey can be accessed via the links below:

 

Parking Facility & Tax Account Survey (Downloadable Paper Version): https://finance.baltimorecity.gov/files/parking-facility-taxes-account-survey091021pdf

Hotel Tax (and/or STRR) Account Survey (Downloadable Paper Version): https://finance.baltimorecity.gov/files/hotel-tax-short-term-residential-rental-account-survey091021pdf

 

If you have any additional questions or concerns and/or require additional assistance, please contact Valerie Young at valeriek.young@baltimorecity.gov

 

 

Customer Guides for Online Payments

 

The Online Payment Portal for Hotel/Motel Tax, Parking Garage/Lot Tax, and Short-Term Residential Rental Tax was recently upgraded, which requires all customers to create a New Registration Profile as well as relink their customer account numbers to their business profile.

 

Below is the link for the new Quick Reference User Guide to assist with your one-time New Registration Profile and Account Filing setup requirements:

 

Hotel/Motel Tax Online Payment CSS Portal Registration & User Guide

https://finance.baltimorecity.gov/files/hotel-tax-munis-css-quick-reference-guide05032021pdf

 

Parking Garage/Lot Tax Online Payment CSS Portal Registration & User Guide

https://finance.baltimorecity.gov/files/parking-tax-munis-css-quick-reference-guide05032021pdf

 

Short-Term Rental Registration (STRR) Online Payment CSS Portal Registration & User Guide

https://finance.baltimorecity.gov/files/short-term-residential-rental-munis-css-quick-reference-guide05252021pdf

 

If you have any additional questions or concerns and/or require additional assistance, please contact the Business License and Miscellaneous Tax Unit at 410-361-9690 or email COBBusinessLicense@baltimorecity.gov